Dr. med. Pettker
Ästhetische Dermatologie & Laserbehand­lungen in Berlin
 


PRIVACY POLICY

DATA PROTECTION

We look forward to your visit and your interest in our website. The protection of your personal data is very important to us and therefore takes priority. In the following, we would therefore like to inform you about the collection, processing and use of your personal data and our use of cookies when you visit our website.

Please be aware that this privacy policy may be updated from time to time through the implementation of new techniques and/or through legislative changes. We will draw your attention to this in an appropriate way. Of course, we will always take your reasonable interests into account when it comes to all changes.

I. Person responsible

  1. Person responsible according to Art. 4 Para. 7 EU General Data Protection Regulation ("GDPR"):
    Dr. med. Reinhard Pettker, Rankestr. 2, 10789 Berlin, info@vitale-haut.de.
  2. If you have any questions or comments about this privacy policy or about data protection in general, please contact Dr. med. Reinhard Pettker at info@vitale-haut.de.

II. General information about the storage period

Unless otherwise stated in this declaration about the storage of personal data, we will store the data for as long as

  1. we require to fulfil the stated purpose or
  2. as long as there is a legal (e.g. tax or commercial) retention period.

III. Collection of personal data when visiting our website

  1. If you only use our website for informational purposes, i.e. if you only visit our website to access information, it is generally not necessary for you to provide your personal data. In such a case, we only collect and use the data that your internet browser transmits to our server. The following data is collected and used when you visit our website:
  • (Anonymised) IP address
  • Date and time of access to our website
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • amount of data transferred in each case
  • Website from which the request comes
  • Browser
  • Operating system used and its interface
  • Language and version of the browser software
  1.  
  2. The aforementioned data is technically required by us in accordance with Art. 6 Para. 1 S.1 lit. f) GDPR to ensure the full functionality and stability of our website. It also serves to protect our data processing systems against unauthorised access. The aforementioned data is obtained exclusively for statistical purposes and is deleted after the aforementioned purposes no longer apply. The data cannot be assigned to any person and it is not merged with other data sources.

IV. Use of plug-ins


1. Social media plug-ins

We use the following social media plug-ins on our website: Facebook, Google+, Twitter, Xing, Pinterest.

a) For data protection reasons, we consciously decided against using direct plug-ins from social networks on our website, so that when you visit our website, no data is automatically transferred to the respective social network. Instead, we use the so-called two-click solution. With the help of the two-click solution, you can determine yourself whether and when data is transmitted to the providers of the respective social networks. Your browser will not establish a direct connection to the server of the respective provider until you activate the plug-in and thereby give your consent to the transfer of data. The content of the respective plug-in is then transmitted directly to your browser by the associated provider and integrated into the page.

b) By simply integrating the plug-ins, the providers do not receive any information stating that you have accessed our website. This only takes place from the aforementioned activation time of the integrated plug-in. If the activation has been carried out, the plug-in provider receives information that our website has been accessed by you. This applies regardless of whether you have a profile with the plug-in provider or not. If you are logged into your user account with one of the plug-in providers, the plug-in provider can match your visit to our website with your user account. Data transmitted via the plug-in is connected to any existing accounts and profiles. The providers also create user profiles. We have no influence over the data collected and data processing operations, nor are we aware of the full scope of data collection, the purposes of processing or the storage periods. No information is available to us regarding the deletion of the data collected by the plug-in provider.

c) The legal basis for the use of social media plug-ins is Art. 6 Para. 1 S.1 lit. a) GDPR based on your consent.

Please refer to the provider's privacy policy for the purpose and scope of the data collection and the further processing and use of the data by the provider, as well as your rights and setting options for protecting your privacy.

Addresses of the respective plug-in providers with their privacy policy:

  • Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA;


2. YouTube

a) Our website contains YouTube videos. The service on YouTube.com is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google" or "YouTube"). Google points out that they operate servers all over the world, especially in the United States. We can therefore not rule out that the information is transferred to a server outside of the EU and stored there. In any case, Google guarantees that it will comply with European data protection law. As far as data is transferred to branches in the USA, in particular Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 (USA), Google refers to the certification under the EU-US Privacy Shield Agreement, https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. Insofar as data is transmitted to other third countries without an adequacy decision by the EU Commission, Google refers to the use of standard contractual clauses to ensure adequate protection of the data of EU citizens. For more information about the transfer of personal data to third countries by Google, please visit https://policies.google.com/privacy/frameworks.

b) Our website does not store videos. The viewed YouTube videos are stored on https://www.youtube.com/ and are “embedded” in our website, which then ensures that they can be played directly on our website. By playing the video, YouTube receives the information that you have accessed the corresponding subpage of our website. This is done regardless of whether you have a YouTube user account or not. If you are logged into your YouTube user account, YouTube can match your visit to our website with your user account. We have no influence over the data collected and data processing operations, nor are we aware of the full scope of data collection, the purposes of processing or the storage periods. We also have no information on the deletion of the data collected by YouTube.

c) Please contact YouTube directly to object to the data collected.

d) The legal basis for the use of YouTube is Art. 6 Abs. 1 S.1 lit. a) GDPR and is based on your consent.

Further information on the purpose and scope of data collection and its processing by YouTube can be found in Google's privacy policy: https://www.google.com/policies/privacy/;

You can find setting options for the provision of advertising at https://adssettings.google.com/authenticated.


4. Google Fonts

a) We have included certain fonts provided by Google on this website for display purposes. When you visit a page, your browser loads these fonts from a Google server. Your IP address including the URL (Internet address) of the website you have visited will be transmitted to a Google server. If you are logged into your Google account, you enable Google to match your surfing behaviour directly with your personal profile. Under certain circumstances, you can prevent this by logging out of your Google account.

b) Google points out that they operate servers all over the world, especially in the United States. We can therefore not rule out that the information is transferred to a server outside of the EU and stored there. In any case, Google guarantees that it will comply with European data protection law. As far as data is transferred to branches in the USA, in particular to Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 (USA), Google refers to the certification under the EU-US Privacy Shield Agreement, https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. Insofar as data is transmitted to other third countries without an adequacy decision by the EU Commission, Google refers to the use of standard contractual clauses to ensure adequate protection of the data of EU citizens.

For more information about the transfer of personal data to third countries by Google, please visit https://policies.google.com/privacy/frameworks.

Further information on these Google fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://policies.google.com/privacy.


5. Instagram

a) We use the Instagram service on our website. Instagram is provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA.

b) By featuring the so-called “Instagram button” on our website, Instagram is informed that you have visited our website. If you have an Instagram account and are logged in to it, Instagram can match your visit to our website directly with your user account and link the relevant data to each other in order to carry out statistical evaluations or personalised applications. Certain log file information is automatically saved for this purpose, in addition to the advertising request itself it also includes the IP address, the browser type, the referring/exit page and URLs, the number of clicks and how you interact with the links on the service, as well as domain names, landing pages, pages viewed and other such information. Instagram shares the data collected (e.g. information from cookies, log files, device IDs, location and usage data) with companies that legally belong or will belong to the same group of companies as Instagram (“Affiliated Companies”). Furthermore, the aforementioned data can also be shared with third-party organisations that support Instagram in providing the service (“service provider”). Instagram can also remove parts of data that you can identify you and can share anonymised data with other parties. In addition, Instagram may combine your information with other information so that it can no longer be assigned to you and can then share this summarised information.

c) To prevent your visit from being matched with your logged-in Instagram account, you must log out of your Instagram account before visiting our website.

d) The legal basis for the use of Instagram is Art. 6 Para. 1 S.1 lit. f) GDPR. By integrating Instagram, we offer you the opportunity to interact with what Instagram has to offer. This service allows us to improve our website and make it more interesting for you.

Further information on data protection at Instagram can be found via the following link: https://help.instagram.com/478745558852511.

V. Entry forms and contact options


6. Enquiries via contact form and email

a) Our contact form provides you the opportunity to contact us. We need the following data to process your request: Name, email, telephone number and optionally specified data in free text. Depending on the content of the request, the data you provide will be stored for the periods mentioned under II. Depending on the content of the request, the data entered in the contact form is processed on the basis of your consent in accordance with Art. 6 Para. 1 lit. a) GDPR or in accordance with Art. 6 Para. 1 lit. b) GDPR insofar as there are contractual performance obligations or the implementation of pre-contractual measures.

b) You have the option of contacting us by email. In such a case, we will store your email address and the other data you voluntarily provide, depending on the content of the request, for the periods mentioned under II. Depending on the content of the request, the data entered by email is processed on the basis of your consent in accordance with Art. 6 Para. 1 lit. a) GDPR or in accordance with Art. 6 Para. 1 lit. b) GDPR insofar as there are contractual performance obligations or the implementation of pre-contractual measures.